How Can We Help?
Have a question about IELTS preparation, courses, computer-based mock tests or an account? Contact the Arif Academy support team and get the information needed.
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Complete the form below and the appropriate support team can respond to the enquiry.
Get in touch with our team
Select the most convenient support channel for course, mock test, payment or technical enquiries.
Office Address
Your Office Address,
Dhaka, Bangladesh
Student Support
Email Support
info@arifacademy.com
Support Hours
Saturday – Thursday
10:00 AM – 9:00 PM
Need a faster response?
For quick questions about course enrolment, mock test access or payment, contact the support team directly on WhatsApp.
Chat with SupportWhat do you need help with?
Choose a support category so the enquiry reaches the relevant team faster.
Mock Test Support
Help with computer-based IELTS tests, test access, results, score reports or mock test packages.
Contact supportCourse Enquiries
Ask about IELTS courses, self-study programmes, class schedules, enrolment and learning support.
Ask about coursesTechnical Support
Get help with login problems, account access, tests, dashboard features or other technical issues.
Get technical helpPayment Support
Questions about course fees, payments, transaction verification or activating purchased services.
Get payment helpVisit Arif Academy
Prefer to speak with the team in person? Visit the office during support hours.
Address
Your Full Office Address,
Dhaka, Bangladesh
Office Hours
Saturday – Thursday
10:00 AM – 9:00 PM
Common support questions
Some common questions may already have a quick answer.
WhatsApp is generally the fastest contact method. Email and website enquiries are reviewed during regular support hours.
Select “Technical / Account Support” in the contact form and include the registered phone number or email together with a brief description of the problem.
Yes. Course schedules, fees, enrolment information and other general course questions can be discussed directly with the support team on WhatsApp.
Include the registered name or phone number, payment method and transaction information so the support team can review the payment efficiently.
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