Refund and Returns Policy
- When a customer is not satisfied with the course purchased or purchased a course by mistake the user can ask for a return/refund.
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In case of a wrong purchase, transfer to another course can be made. If the new course price is:
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More than the course purchased, the user will have to make additional payments to Arif Academy in the preferred method.
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Less than the course purchased, the excess amount will be adjusted in subsequent installments from Arif Academy in a preferred manner.
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A refund request by an email to support@arifacademy.com mentioning your email address or phone number at the time of registration within 7 days from the time of purchase will be considered valid.
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To request a refund, follow these steps on your smart phone or computer:
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Email support@arifacademy.com and provide the email address/phone number you used to sign up and purchase the course.
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In the email, please state why you want the refund with proper justification
- Refund requests are considered valid only if communicated and communicated by email within 7 days of purchase clearly stating your email address and phone number during registration.
- Returns and refunds will be processed within 7-10 working days of successful processing and approval of refund requests by Explore Next Information Limited. This confirmation will be messaged to the user on the specified email or mobile number.
