Privacy Policy
We, Arif Academy, are committed to safeguarding your privacy under the Bangladeshi Companies Act (Act XVIII), 1994 (hereinafter referred to as “Company”). Your Personal Information To ensure our ability to access your Services, we may sometimes receive and share your information. To further protect your privacy, we provide this notice detailing our information practices and the choices you have regarding the collection and use of your information. To ensure that all users of the Website are aware of the Privacy Policy governing the use of http://arifacademy.com (hereinafter the “Website”) and the “Arif Academy Application” (hereinafter the “Application”) with respect to the Website and Application, We recommend that you read the privacy policy and accept the terms contained herein by logging into the website or application. You must agree to our Privacy Policy, which covers the collection and use of your personal information, or you will not be permitted to use the Website or App. If you have any questions or complaints about this Privacy Policy, you can contact our customer support at support@arifacademy.com.
1. Definition
“We”, “Us”, and “Our” shall refer to the creators of this Privacy Policy. “You”, “Your”, “Yourself” and “User” refer to and refer to the natural and legal persons who use the Website. “Website” shall mean and refer to arifacademy.com developed by Arif Academy “App” shall mean and refer to Arif Academy – Online Learning App developed by Arif Academy “Personal Information” shall mean and refer to any personally identifiable information. We can collect from you. For avoidance of doubt, please refer to Section 2. “Third Party” refers to any website, website, company or person other than the user and creator of the website.
2. Overview
We are not responsible for respecting your personal information online. We also recognize the need to store and manage personally identifiable information (“Personal Information”) that you share with us. You must provide the following information including, but not limited to – mobile number, bank details, date of birth, class, subject, mobile number, e-mail, address to purchase a product from our website or application. Information that we consider to be your personal information includes but is not limited to your name, address, e-mail address, mobile number or other contact details. This Privacy Policy also applies to information collected from users who are not registered as members, including but not limited to surfing behavior, page views, etc. Additionally, Website and App requests allow your Arif Academy account to be linked to your social accounts, and if you have allowed account linking, information will be collected directly from your social media accounts.
3. User Provided Information
Applications/Websites/Services/Products receive the information you provide when you download and register the Application or Service or Product. When you register with us, you generally provide (a) your name, age, e-mail address, address, mobile number, password and educational interests of your ward; (b) transaction-related information such as when making purchases, responding to offers or downloading or using applications from us; (c) information you provide to us when you contact us for assistance; (d) Information you enter into our system while using the Application/Service/Product, such as while asking doubts, participating in discussions and taking tests. The information will be treated as ‘personal information’. We may use information from time to time to provide you with services, important information, necessary notifications and marketing promotions. We will ask you if we need additional information that will personally identify you (Personal Information). We will not differentiate between those who use the device to request, access the Site or services or products, If the credentials match your login/access credentials. It is essential to log in to the App/Website/Services/Products using your own credentials to enable full use of the App/Website/Services/Products and to enable accurate capture of your information on the App/Website/Services/Products.
4. Information Collected Automatically
In addition, the Apps/Products/Devices may automatically collect certain data, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, your mobile operating device IP address, your mobile browser type and application. /Services/Use of Product Information. As with most mobile applications, we collect other relevant information based on your consent. To pay for products and services, we use an outside credit card processing and payment gateway company. These companies do not share, store or use personal information for any other purpose.
5. How information is Collected
Before or during the collection of personal information, we will identify the purpose for which the information is being collected. We will collect and use personal information only for the purpose of fulfilling the purposes specified by us and for other compatible purposes, Unless we obtain the consent of the person concerned or are required by law. We will only retain personal information for as long as is necessary to fulfill those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it will be used and accurate, complete and up-to-date to the extent necessary for those purposes
6. Cookies
We use data collection devices such as “cookies” on certain pages of our websites and apps. “Cookies” are small files on your hard drive that help us provide customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can help us provide information that is targeted to your interests. Cookies may be used to identify logged in or registered users. Third-party vendors, including google.com (“Google”), may use cookies to serve ads based on your visits to this website. You may visit third party websites and opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You can choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can instruct users to opt out of third-party vendors’ use of cookies for interest-based advertising by visiting aboutads.info.) The website also enables Google Analytics advertising, which allows Google to collect data about users on our website. , in addition to Google advertising cookies and anonymous identifiers. You can choose to opt out of Google Analytics by downloading and installing the opt-out plugin for Google Analytics by downloading and installing the Google Analytics Opt-Out Add-on here.
7. External links on website
The Website may contain hyperlinks to other websites or content or resources. We do not control any websites or resources provided by companies or individuals other than us. You acknowledge and agree that we cannot be responsible for your access to any external websites, resources or other material on or off such external websites or resources and do not endorse any such websites or resources or other material. You acknowledge and agree that we are not responsible for any loss or damage caused by or in connection with the availability of such external websites or resources. Providers of third-party services and websites may have their own privacy policies, which may affect the storage and retention of your personal data. We encourage you to review the websites’ privacy policies to protect your personal information when visiting third-party websites. When you visit this website, we use third-party advertising agencies.
8. Our use of your information
Your contact information is also used to contact you as needed. We use your IP address to diagnose problems with our servers and to administer our website and app. Your IP address is also used to identify you and gather broad demographic information. Finally, we may use your IP address to protect our partners and ourselves from fraud. We will continue to improve our security procedures as new technologies become available. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by a prominent notice on the Site before information about you is transferred and becomes subject to a different privacy policy. your personal information to third parties to comply with a court order or other similar legal process, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activity, suspected fraud, or violations of our Terms of Use. We may disclose personally identifiable information to parties in compliance with our copyright policy as set forth in the Terms of Use as we in our sole discretion deem necessary or appropriate to investigate fraud, intellectual property infringement, piracy or other illegal activity. In such event, we may disclose name, address, country, mobile number, email address and company name.
9. Confidentiality
You further acknowledge that the Website may contain information designated by us as confidential and that you will not disclose such information without our prior written consent. Your information is treated as confidential and therefore will not be disclosed to any third party, unless legally required to do so by the appropriate authorities. We will not sell, share or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any email sent by us will only relate to the provision of agreed services and products.
10. Disclosure of your information to us
Due to the existing regulatory environment, we cannot guarantee that we will not disclose your personal communications and other information in any other way not otherwise described in this Privacy Policy. We may be required to disclose information to governments, law enforcement agencies or third parties, for example (except limited or forgotten). Under certain circumstances, third parties may unlawfully intercept or access transmissions or personal communications, or members may misuse or abuse your information collected from our website. Therefore we do not expect, and should not expect, that your personal information, identifiable or personal communications will always remain private even though we apply industry standard practices to protect your privacy. As a matter of policy we do not sell or rent information about you to any third parties. However, the following describes some of the ways in which you may disclose your personal information to external service providers. When you use these optional services and they need to collect data from you, their privacy policies will apply. Other Corporate Entities – Your personal information is shared with our parent and/or affiliates to help you with your online needs and related services, which are available around the world. These details will be provided to you exclusively to improve your browsing experience and provide our services. They will use your information as they would their other members, as long as they have access to it. The Company and/or its subsidiaries, or all of them, may be acquired or merged with another business entity. We will share some or all of your personal information if the combination of services you ordered is not available on our own servers. If such an event occurs, you will be notified (to the extent it occurs). We work with other agencies, including law enforcement, to ensure enforcement of various laws, including: intellectual property, fraud and other property rights. You authorize us to share any personal information with law enforcement and government officials in connection with investigations of fraud, intellectual property, or other illegal activity that may expose us or you to legal liability.
11. Accessing and reviewing information
You can view and edit the information you submit every time you register. If there are any modifications, we can check your historical data. You may change your personal details, like your address, postcode, country, and phone number. We will retain records of the information you request we erase in certain cases, including situations in which it would help to settle disputes, problems, and our terms and conditions. Another issue is the fact that outdated data has never been completely removed from our system due to technical and legal restrictions, including storage backups. To respond to your request, you should not expect us to remove all of your personally identifiable information from our database.
12. Other Data Collectors
Information in this document only applies to the way we collect and use your data unless otherwise stated in our privacy policy. Information you provide to parties other than us, regardless of where you find them on the Internet, may be subject to different standards of use or disclosure. Third-party advertisers adhere to their own privacy policies when it comes to our use of them. You must ask questions before giving out your personal information to anyone, as we have no control over the privacy policies of third parties.
13. Security
We see data as a valuable asset, and thus we must do everything we can to avoid data loss and security breaches. To safeguard the information from unauthorized access by members inside and outside the firm, we utilize a variety of different security technologies. We do not advise using this website to pass along credit card information and banking account information to other users. People are encouraged to do this offline, via phone, or through private email. We ensure the privacy of our customers’ personal information by using recognized industry standards, both in transit and post delivery. Though “perfect security” is not achievable online, . You also acknowledge that any security lapse outside our usual security procedures is your risk to bear.
14. Disclaimer
You should be aware that it is not possible for us to make guarantees about the privacy of your private communications and other personal information (including your confidential information such as credit card and bank account numbers), as these things may be disclosed in a way that is not described in this privacy policy. Because of this, although we promise to protect your privacy, we cannot guarantee your privacy will be protected at all times. You, as a user of this website, are aware of and accept that you take all responsibility and risk for everything you do on this website, on the Internet, and on your own devices, and anywhere else you go.
15. Disputes and Jurisdiction
All claims brought up by this policy, including but not limited to claims regarding rights, refunds, and compensation, will be resolved using a two-step alternative dispute resolution process. Stage one: mediation. If a dispute arises, an impartial third party will be chosen to settle the issue, and each party will select a mediator for mutual agreement. They may each nominate a sole arbitrator, and if both sides agree to that person, he or she will be assigned to mediate the case. Nevertheless, if the two proposed mediators are unable to reach a consensus, the company reserves the right to make the final decision. In spite of the mediator’s decision being non-binding, both parties will do their best to abide by it. Stage 2: the arbitration process. If the mediation is unsuccessful, the arbitration award is final and enforceable by both parties. Two parties will each name one arbitrator, and the third will be appointed by two other arbitrators they mutually select. The arbitration is being held in Dhaka, Bangladesh. English will be used for the arbitration proceedings. After the arbitrator hands down their decision, both parties are bound by it. The case will be brought before the Dhaka court if the alternative dispute resolution fails to resolve the conflict.
16. Questions and Suggestions and Complaints Officer
If you have an unresolved issue by our customer service team, or if you want to report an unresolved issue, please write to our customer service at support@arifacademy.com
17 . Notice of Amendments and Changes to Terms and Conditions and Privacy Policy
We reserve the right to modify the terms and privacy policy from time to time as we think necessary without providing you with any notice or prior notice to you. Your continuing use of this website will be construed as acceptance of these terms and conditions. Any alterations are permitted. As a result, it is highly advised that you review the terms of service on a frequent basis. If you do not agree to any modification or alteration to the conditions, you may immediately discontinue your use of this website and any associated services.
